Ciclo
Retail and e-commerce

Show the product, not a link to it.

Ciclo lets retail stores and online shops text customers branded RCS messages with product photos, swipeable carousels and a button to shop. Customers see your verified name and logo, and can tap to buy or reply with a question.

Same message, two ways

Plain SMS vs RCS with Ciclo

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Text Message · SMSToday 10:30 AM
NEWTHREADS: Fall Season Is Here! Get first access to our new button-downs today: nthr.co/x7Kq2 Reply STOP to opt out
Plain SMSA short code and a link
RCS with CicloYour verified brand, a photo and a button
What to send

Six retail texts that earn the tap

New arrivals

A carousel of the new drop, each card with a photo, a price and a button to shop.

Back in stock

Tell the customers who asked that their size or color is back, before it sells out again.

Sales and promo codes

Seasonal sales and codes, with the offer in the image and the code in the text.

VIP early access

Give your best customers first look at a launch, with a private link.

In-store events

Trunk shows, tastings and openings, with the date, the place and directions in one card.

Questions, answered

Customers reply in the same thread, and a person on your team answers.

Try it now

Get an RCS message on your own phone

Scan the code, send the text that opens,Tap the button, send the text that opens, and see what your customers would see: Ciclo's verified name and logo, an image and buttons, right in your messages app.

  1. 1Open your phone's camera and scan the codeTap "See a live Ciclo demo" below
  2. 2Send the text that opens. It says "demo"
  3. 3Watch Ciclo's RCS message arrive
See a live Ciclo demo

By texting DEMO to Ciclo (The FSD Group LLC), you agree to receive a one-time automated demo message at the number you text from. Consent is not a condition of purchase. Msg and data rates may apply. Reply STOP to opt out or HELP for help. SMS terms · Privacy

Works on Android, and on iPhone with iOS 18 or later where the carrier supports RCS.

Scan meQR code that opens a text to Ciclo's RCS demo

By texting DEMO to Ciclo (The FSD Group LLC), you agree to receive a one-time automated demo message at the number you text from. Consent is not a condition of purchase. Msg and data rates may apply. Reply STOP to opt out or HELP for help. SMS terms · Privacy

Why RCS for retail

A shop window in the messages app

Plain SMS can only send a link. RCS puts the product in front of the customer: the photo, the price and a button, under your verified brand instead of an unknown number.

  • Product carousels customers can swipe
  • Buttons that open your store or product page
  • Read receipts, so you know who saw it
  • Opt-outs honored on every send
Plans

Which plan fits a store?

Build and preview your first carousel free with your team. Move to a paid plan to text customers from your own verified sender, and add Managed to have us run it.

Retail questions

Good to know

Can I send product carousels by text?

Yes. RCS messages can include a swipeable carousel of cards, each with a photo, a title, a price and buttons. They arrive in the customer's regular messages app.

Does it work for online-only stores?

Yes. Buttons can open any product or collection page on your site, so customers go straight from the text to checkout.

Do I need permission to text customers about sales?

Yes. Marketing texts need the customer's consent. Ciclo records how and when each customer opted in, at checkout, on your site or in store, and skips anyone who hasn't or who replied STOP.

Start free. Grow when it works.

Build and preview campaigns with your team, free. Test sends to your own phones are coming soon. When you're ready for customers, move up to your own verified sender.